Strict Code of Practice

Manage My Property are licensed members of ARLA (Association of Residential Letting Agents) the only professional body in the UK concerned with the self-regulation of Letting Agents.  We adhere to all their codes of conduct and rules, which can be reviewed here.

All our Client Funds are protected under ARLA Client Proection Insurance, CMP Certificate 2022-2023.

We are also part of a redress scheme – The Property Ombudsman ( membership D03867) and the Deposit Protection Service, giving both landlords and tenants the peace of mind that they will receive an honest and professional service.

You can see our complaints handling procedure here.

In Press Release ARLA Managing Director commented on Manage My Property’s achievements:

Manage My Property is now considered as one of the most highly qualified residential letting agents in Britain.  Manage My Property Director Andrew Bald and Property Manager Lerri Calligher were included in the first cohort of professionals who have efficaciously completed and provided the qualifications for the Level 4 Certificate in Residential Letting & Property Management.

The achievement of this higher level of qualification clearly attests to Manage My Property’s commitment to standards. Our lettings agents can transform this accomplishment into a means of providing better service for tenants and landlords alike.

Manage My Property has been touted as an exemplary residential letting agency at the vanguard of agents who recognise the importance of professional qualifications. Combining these qualifications with the sound working knowledge of the best practices in the industry, this South West London letting agency forges ahead to provide exceptional services.

Ian Potter, ARLA Managing Director

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