MMP Operating Hours and Response to Maintenance
In order to minimise the spread of the virus, we will be allowing our staff to work from home. During this difficult period, we will be prioritising emergency maintenance – leaks, boiler breakdowns and electrical faults. Our office line will still be active, 02072289480.
Do to Self Isolating and Social Distancing measures, the availability of Contractors to perform repairs is likely to be very restricted. So do forgive us if the response timesare reduced, we are all dealing with an unprecedented situation.
We won’t be performing any mid tenancy inspections during the next 3 months or non urgent maintenance.
Contractor visits – we will be encouraging our contractors to wear gloves when entering our properties in order to minimise the spread of the virus and protect them/you. Should you not feel comfortable about a contractor visiting, then please just let us know. We would also encourage you to stay in a separate room to where the contractor is working or go for a walk.
Viewings – we will not be perfoming any viewings during the lock down period, starting from 25/03/20. We will restart these as soon as possible.
Should you lose your job during this difficult period and be unable to gain the support you need through Government Backed Initiatives (80% income guarantee and Universal Credits) or family assistance, then please get in touch with us so we can open up discussions with your landlord.